Customer Matters:

Online Business
Beginner Guide 2


Creators@ SoftwareFolder | AI Technology


Deploying AI Technology

Concerns about embracing AI technology can vary. Some people worry about the potential job displacement caused by automation, as AI systems can perform tasks that were traditionally done by humans. Others are concerned about the ethical implications of AI, such as privacy issues or biased decision-making.

However, it’s important to note that AI technology can also bring numerous benefits. It can enhance productivity, improve efficiency, and provide personalized experiences. From recommending products based on user preferences to detecting fraud in financial transactions, AI has the potential to revolutionize various industries.

In many cases, individuals may already be using AI technology without realizing it. 

For example, social media platforms use AI algorithms to curate personalized content feeds, or streaming services use AI to recommend movies or TV shows based on previous viewing habits.

Ultimately, whether to embrace AI technology or not depends on personal preferences and specific use cases. While there may be concerns, it’s important to recognize the potential benefits and explore the practical applications that AI can offer in our daily lives.

AI Technology & Content Creation

One of the prominent practices in the world of online business that AI Technology has served well is content creation and marketing. With the impact of Open AI’s chatGPT introducing itself to great number of users, this form of generative ai, has proven to be a game-changer in the content creation industry. 

AI-powered content creation tools have revolutionized the way businesses create and distribute content. These tools use natural language processing algorithms to generate high-quality content that is engaging and relevant to the target audience. 

One of the key benefits of using AI for content creation is its ability to automate the process. AI algorithms can analyze vast amounts of data and generate content at a much faster pace than humans. This allows businesses to produce a large volume of content in a short amount of time, which is crucial in today’s fast-paced digital world.

AI Technology & Advertising

AI is increasingly being integrated into advertising platforms like Google Ads to enhance targeting, optimize campaigns, and improve ad creatives.

Here’s how AI is used in advertising, particularly in platforms like Google Ads:

  1. Audience Targeting: AI algorithms analyze vast amounts of user data to identify potential customers based on their demographics, interests, online behavior, and purchase history. This helps advertisers target their ads more effectively to the right audience segments.

  2. Ad Personalization: AI enables dynamic ad creation, where ad content is customized in real-time based on factors like user location, device type, browsing history, and other contextual signals. This personalization increases relevance and engagement, leading to higher conversion rates.

  3. Keyword Optimization: AI-powered tools help advertisers identify the most relevant keywords and phrases to target based on search trends, competition, and user intent. This improves ad performance by ensuring ads are shown to users actively searching for relevant products or services.

  4. Ad Copywriting: AI-driven natural language processing (NLP) algorithms can generate ad copy that is compelling and tailored to specific audiences. These algorithms analyze language patterns, sentiment, and performance data to generate high-converting ad content.

  5. Bid Management: AI algorithms optimize bidding strategies to maximize the return on investment (ROI) for advertising campaigns. By analyzing historical data and real-time performance metrics, AI can adjust bids dynamically to achieve campaign objectives such as maximizing clicks, conversions, or return on ad spend (ROAS).

  6. Ad Performance Prediction: AI tools can forecast the performance of ad campaigns by analyzing historical data and identifying patterns and trends. This helps advertisers make informed decisions about budget allocation, targeting strategies, and creative optimization.

AI Technology in Action

AI Technology & Customer Service

Another prominent area in which AI is increasingly being integrated, is within a businesses customer service related initiatives. With a centralized “help desk” businesses are able to leverage AI technology to provide efficient and personalized customer support.

With the ability to automate routine tasks, analyze data, and provide real-time assistance, AI is transforming the way businesses interact with their customers, leading to improved customer satisfaction and increased business success.

One example of AI technology in customer service is the use of chatbots. These virtual assistants are equipped with natural language processing capabilities and can understand and respond to customer inquiries in real-time.    

Chatbots can handle a wide range of customer queries, from basic information requests to more complex troubleshooting issues. By automating these interactions, businesses can provide 24/7 support and reduce the need for human intervention.

Creators@ SoftwareFolder | AI Technology

“Bringing ideas to life is the challenge creators and business managers face on almost every project. At Software Folder not only do we inspire creators with tips and creative resource. We inspire by example…”


Skip to content